Home Assist

Home Assist (customised offering)

Home assist is a 24-hour help line, offering assistance with emergency household repairs that need to be carried out within 2 hours of the call for assistance and that could result in consequential damages. It may also refer to a situation where a client has no access to essential services such as electricity, hot water or sanitary use.

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Home Assist (Maintenance)

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Home Assist (standard offering)

Home assist is a 24-hour help line, offering assistance with emergency household repairs that could result in consequential damages. It may also refer to a situation where a member has no access to essential services such as electricity, hot water or sanitary use. Assistance is available during office hours for appliances and non-emergencies, but for the member’s account.

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